HARROW SQUASH CLUB – PRIVACY POLICY
Harrow Squash Club is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it and your rights in relation to your personal information.
INFORMATION WE COLLECT
We may collect personal information when you join the club, book or participate in an activity, contact us or use our website.
This may include:
Your name, address, telephone number and email address.
Membership and booking information.
Payment and transaction information.
For junior players, the child's name, age/date of birth and relevant parent or guardian contact details.
Information you provide when communicating with us.
Photographs and video taken during club activities.
Information about how visitors use our website.
We only collect information that is reasonably necessary for the operation and administration of the club and its activities.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
Administer club membership and bookings.
Organise coaching, social squash, competitions, teams and other club activities.
Communicate with you about bookings, sessions and club activities.
Process payments and refunds.
Maintain appropriate records relating to participation in club activities.
Safeguard junior players and other participants.
Promote and celebrate the club and its activities, including through photographs and video where appropriate.
Operate, maintain and improve our website and services.
Meet our legal, regulatory and safeguarding obligations.
OUR LAWFUL BASIS FOR USING YOUR INFORMATION
Depending on the circumstances, we process personal information because it is necessary:
To provide a service or activity that you have requested or booked.
For the legitimate interests of operating and administering Harrow Squash Club.
To comply with a legal obligation.
To protect the vital interests or safety of an individual where appropriate.
Where we have asked for and received your consent.
Where we rely upon consent, you may withdraw that consent at any time.
JUNIOR PLAYERS
We take particular care when handling information relating to children and young people.
Information about junior players is only collected and used where reasonably necessary to administer their participation, communicate with parents or guardians, provide appropriate coaching and activities, and meet our safeguarding responsibilities.
We aim to explain how information is used in clear and understandable language and to act in the best interests of junior participants.
PHOTOGRAPHS & VIDEO
Harrow Squash Club may take photographs or video during coaching, competitions, events and other club activities for the purpose of promoting and celebrating the club and its activities.
We will not normally publish a participant's full name or other personal identifying information alongside an image without their permission or, where appropriate, permission from their parent or guardian.
If you or your child do not wish to be photographed or filmed, please let us know.
WHO WE SHARE INFORMATION WITH
We do not sell your personal information.
Where necessary for the operation of the club, information may be processed or shared with organisations providing services to us, including:
ClubLink, which provides our club membership and booking system.
Stripe, which processes online payments.
Squarespace, which hosts and operates our website.
Providers of website analytics and other technology services used by the club.
England Squash, leagues, competition organisers or relevant sporting bodies where required for participation, registration or competition.
Relevant authorities or safeguarding organisations where we are legally required to provide information or where necessary to protect someone's safety.
Payment card information is processed by our payment provider and is not stored directly by Harrow Squash Club.
WEBSITE & ANALYTICS
Our website may collect information about how visitors use the site, including information about browsers and devices, pages visited and interactions with the website.
We use website analytics to help us understand how our website is being used and to improve our services.
Our website may use cookies and similar technologies. Where consent is required for non-essential cookies, visitors will be given the opportunity to accept or reject them.
HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, financial, safeguarding or regulatory requirements.
Information that is no longer required will be deleted or securely disposed of where appropriate.
KEEPING YOUR INFORMATION SECURE
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
Where third-party service providers process information on our behalf, we expect them to provide appropriate safeguards for that information.
YOUR RIGHTS
Depending on the circumstances, data protection law gives you rights over your personal information. These may include the right to:
Ask for a copy of the personal information we hold about you.
Ask us to correct inaccurate information.
Ask us to delete information in certain circumstances.
Ask us to restrict how your information is used.
Object to certain uses of your information.
Withdraw consent where we rely upon consent.
If you wish to exercise any of these rights, please contact us.
CONTACT US
If you have any questions about this Privacy Policy or how Harrow Squash Club uses your personal information, please contact:
Harrow Squash Club
Tony Morrison
Tel / SMS / WhatsApp: 0777 959 7775
You also have the right to raise concerns about the use of your personal information with the Information Commissioner's Office (ICO).
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our activities, services or legal requirements.
Last updated: September 2026